A while ago , while printing with my old HP 3820 printer , I changed my printing preference from draft to the highest resolution setting in order to print a glossy 8X10 . A windows message warned me (as it had done several times prior ) that this change may be permanent . Well …. this time it was a permanent change . I tried everything that I could think of and finally gave up and bought a new printer ( Canon Pixma 6320 ) . I'm still stuck in the highest resolution setting but now I’m going through enough ink to drain my bank account . I need to be able to lower these settings for printing regular documents , as my family likes to print e-mails etc. and the ink (photo cartridge) is very expensive for this printer .
found out today , that there were a couple of jobs still pending for the HP printer ( I thought I’d removed it when I installed the newer Canon unit ) so I cancelled those jobs and re-installed the software for the Canon printer … I still cannot change my printing preferences ! I’ve been getting a red flag indication that this task cannot be completed .
Please help me before I go bankrupt replacing photo ink cartridges .