Episode #147
Undeletable Email

Well i have read my emails in VISTA and some of them on a set date can’t be deleted, yet others that have come in since can be deleted. Note when clicking on those problem emails they show up a drop box saying they can’t be found or viewed.

Gina, Brisbane, QLD



It’s likely these messages don’t even exist except as entries in the index.

Microsoft has a fix that might help: http://support.microsoft.com/kb/941090

Incdentally I do recommend moving to Windows Live Mail - it’s much better than Vista Mail.

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